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Frequently Asked Questions

Clear answers about our services, process, and expectations

What services does Reef Technologies provide? +

Reef Technologies is a full-service digital marketing company offering website development, SEO, social media marketing, Google Ads management, graphic design, content writing, domain registration, and hosting services.

Do you work with startups and small businesses? +

Yes. We work with startups, local businesses, and growing brands. Our strategies are designed according to your business stage, goals, and budget—not generic packages.

Do you guarantee results like rankings or sales? +

No honest agency can guarantee rankings or sales. What we guarantee is ethical practices, clear strategy, continuous optimization, and transparent reporting.

How long does it take to see results? +

Website projects usually take 7–30 days depending on scope. Digital marketing services like SEO and paid ads typically show measurable improvement within 2–3 months.

Do you work with international clients? +

Yes. We work with both Indian and international clients, providing clear communication, structured processes, and regular updates regardless of location.

How transparent is your pricing? +

Completely transparent. Pricing is based on service scope and requirements. There are no hidden charges, surprise costs, or confusing terms.

What kind of support do you provide after project delivery? +

We provide ongoing support based on the service selected—whether it’s website maintenance, marketing optimization, or technical assistance. Communication doesn’t stop after delivery.

Privacy Policy

We collect information you provide directly to us, such as when you create an account, make a payment, or contact us for support.

1. Information We Collect

  • Personal identification information (name, email address, phone number)
  • Payment information (processed securely through Razorpay)

2. How We Use Your Information

  • Process your payments and transactions
  • Send you transaction confirmations and receipts

Terms & Conditions

1. Acceptance of Terms

By accessing and using this payment gateway, you accept and agree to be bound by these Terms and Conditions.

2. Payment Services

We provide a platform for processing payments. All payments are processed through Razorpay.

Refund Policy

1. Refund Eligibility

Refunds are processed under the following circumstances:

  • Duplicate or accidental payments
  • Failed services or undelivered goods

2. Processing Time

Refunds typically take 7-14 business days to appear in your account.